HT503 Internal Router issue: Ver. 1.0.0.9

[toname]

I noticed that when I update to the new firmware 1.0.0.9. The internal router for some reason does not pass internet traffic to the LAN port. (i.e you can't connect to the internet). The router assigns your (the connected PC on the LAN port) an IP address but can't get any internet connections from the PC and the device can't register. The HT503 get an WAN IP address from the ISP DSL Modem. but that's about it. Note: That this problem only happens if you use the HT503 as a router. If connect the HT503 to a router as a client device evrything works fine. I happen to have another HT503 with 1.0.0.5 ver. firmware and it works fine as a router.

Has anyone encountered this problem? How do I contact Grandstream about this firmware issue or is there a work around that I don't know about.

[mike]

toname,

I have never heard of this issue..

I will PM you an address to contact Greandstream at, so you can let them know about this issue.

[toname]

Thanks for the information. I have sent an email to grandstream about this issue. I will post respond/fix here when I get it.